Feedback from peers & reports


Jon is a world-class manager. While at TurnKey he gave me clear direction on my position, listened and encouraged me to grow in my own design career.

Mike Desart

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My UX career, by the numbers


Years in UX design


Years managing UX teams


Years as a director of UX


Years teaching UX design

See how we responded when our customers demanded change.

Case Study

There’s nothing like turning customer frustration into earned loyalty. See how we built an app that improved customer satisfaction by nearly 10%.

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What if you were locked in a room with your best customers for 90 minutes?

Case Study

See how we turned a 72-hour timeline for app design into a rousing keynote presentation for some of HomeAway’s largest and most valuable customers.

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See what it's like to manage a high-stakes visual rebrand

Case study

See how we turned the pressure of a series-D raise into momentum to level up TurnKey’s visual brand (that helped it eventually be acquired for $500M in cash and stock)

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What new challenge can we tackle together?