Feedback from peers & reports
NISHTHA AHUJA
Jon is a world-class manager. While at TurnKey he gave me clear direction on my position, listened and encouraged me to grow in my own design career.
Mike Desart
My UX career, by the numbers
15
Years in UX design
10
Years managing UX teams
6
Years as a director of UX
4
Years teaching UX design
See how we responded when our customers demanded change.
Case Study
There’s nothing like turning customer frustration into earned loyalty. See how we built an app that improved customer satisfaction by nearly 10%.
What if you were locked in a room with your best customers for 90 minutes?
Case Study
See how we turned a 72-hour timeline for app design into a rousing keynote presentation for some of HomeAway’s largest and most valuable customers.
See what it's like to manage a high-stakes visual rebrand
Case study
See how we turned the pressure of a series-D raise into momentum to level up TurnKey’s visual brand (that helped it eventually be acquired for $500M in cash and stock)
What new challenge can we tackle together?
Articles
10 reasons why the search for your first product design job is the absolute pits
If you’re making a career transition, landing that first role can be rough. Here are all the things stacked against you:
Oct 26, 2022 / Read More
Interviewing? Here are 5 surprising behaviors that will catapult you to the next round
At every level, interviewing is about presence. Going into an interview in a depressed, down or even neutral mindset will decrease the ch...
Sep 30, 2022 / Read More
How to become a sr. designer, in a single chart
There’s lots of resources out there for people looking to make a career transition into product or UX design.
Sep 28, 2022 / Read More
Are you interview-rich but offer-poor? Here’s why, designers
You build your portfolio. Maybe it’s taken years of projects. At the very least it takes months to get one that starts landing you interv...
Sep 26, 2022 / Read More
Take a breath, designers— the Figma acquisition is the biggest event in the design world since the…
Figma’s announcement that it was being acquired by Adobe in a deal worth $20 billion exploded across the design community. It also ripple...
Sep 23, 2022 / Read More
Joining a company as a designer is a high-wire act. Here’s a 7-step checklist so you don’t fall.
In a previous article, I described a framework for assessing the risks inherent when you join a new company. In this article, we’ll be lo...
Sep 22, 2022 / Read More
4 ways to manage yourself during a design interview–and why this is a vital skill
Interviewing can elicit feelings of anxiety or nervousness — an energetic response to stress that can feel overwhelming or unpleasant.
Sep 21, 2022 / Read More
3 ways managers can thrive in flat organizations by being ‘the guide on the side’
I know overbearing, hierarchical managers still exist. But no one really wants to work for them. And I hope no one wants to be them. Thei...
Sep 20, 2022 / Read More
Just got a design offer? Here’s the biggest risk to your exciting new role.
Joining a new company is an exciting time! Don’t let the title of this article get you down. It’s an accomplishment to have gotten an off...
Sep 19, 2022 / Read More
Teaching will supercharge your design career — just not how you think
IE, do you take an SAT-like test to get a promotion? Is there an objective AI that can measure your level of merit? As much as we’d like ...
Sep 16, 2022 / Read More