Field Service Management app
Improved case resolution time for TurnKey's field operations team by concepting, designing, implementing and testing a custom Field Service Management app, driving NPS scores up by nearly 10%
Brand redesign positions TurnKey as a $600mm acquisition target
As a first design hire at Turnkey, I created an upscale, differentiated visual presence for TurnKey's high-touch, tech-enabled service
Mobile Trivia Game for iOS and AppleTV
Launched interactive game to an audience of 10mm / mo. Wins included creating a scan-to-play conversion rate of 75% +
Chaos to clarity: building a design system that stuck
I lead the effort to create a lean design system for Atmosphere's customer portal. Using TailwindUI and a bias toward action, Atmosphere was able to make big progress towards the goal of having a usable, consistent design system